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What types of merchants does First Data Independent Sales sign up? |
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FDIS processes credit and debit card transactions for more than 161,000 traditional and Internet businesses. Whether you are building an e-commerce Web site, a traditional brick-and-mortar business or a mail order/telephone order business, you will want to open a FDIS merchant account, which enables you to accept credit cards and/or ATM/debit cards as payment for customer purchases.
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How long before I can accept credit and/or ATM/debit cards |
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(i.e., the account is live)? |
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Once your merchant account is approved, which usually takes two business days, you will be able to accept cards the very next business day.
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I'm not sure what terminal, equipment or software I should buy. |
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What is best for my business? |
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Whether you are starting a new business or expanding an existing one, FDIS has the payment solution to support your processing needs. FDIS serves traditional and Internet businesses, as well as restaurants, mail order/telephone order and home-based businesses.
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How does LinkPoint Basic integrate with my Web site? |
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Integrating LinkPoint Basic into your Web site is simple. You just add a few hypertext markup language (HTML) tags to the order form on your Web site. See the LinkPoint Basic User Manual for full instructions.
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How is FDIS allowed to process credit cards? |
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FDIS is a registered service provider for clearing and settlement institutions that sponsor Cardservice to enter MasterCard and Visa transactions into the interchange system. The settlement banks are our clearing banks and are members of MasterCard and Visa associations.
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Can I be approved if I have bad credit or no credit? |
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We have a high approval rate.
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How do I get paid for my transactions processed? |
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There are four steps to getting your money-initiating, authorizing, completing the transaction and receiving your funds.
Step 1- Initiating the transaction to verify that a card is active and within the approved spending limit:
- Brick-and-mortar and retail or restaurant environments-swipe the card or key in the number through a point-of-sale terminal (i.e., card is physically present).
- Mail order/telephone order environments-enter the card identifiers the customer has provided you by mail, telephone or fax (i.e., the card is not present).
- Internet environment-Customer provides your Web site with card identifiers (i.e., card is not present).
Step 2- Real-time authorizing, which reduces chargebacks and catches card-entry errors:
- Credit card number is entered.
- Terminal or software transmits the credit card number and expiration date and sales total to FDIS.
- FDIS transmits data to customer's credit card-issuing bank.
- Customer's issuing bank approves or declines the transaction.
Step 3- Completing the transaction:
- Merchant's terminal or software transmits transaction details to FDIS in a batch at close of the business day.
- FDIS forwards transactions to each credit card company, which redirects the transactions to appropriate banks.
- Bank debits credit cardholder's account and credits FDIS.
Step 4- Receiving funds:
- FDIS credits your merchant account, usually within two to four business days.
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When do my transactions get funded? |
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Usually within two to three business days-after you submit your batches to FDIS.
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How are funds protected?
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FDIS is equipped to address the key protection issues of both traditional and Internet merchants, including fraud, loss prevention and chargebacks. The company uses state-of-the-art security technology, and the LinkPoint Secure Payment Gateway uses Secure Sockets Layer (SSL) technology-designed to help protect merchant and payment information.
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What if I need help with my account?
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FDIS has more than 200 customer service representatives available to serve you 24 hours a day, 7 days a week, in more than 140 languages and dialects. In addition, Mymerchantoffice.com, FDIS's merchant-dedicated Web site, allows you to access your merchant account information online at any time, from any location.
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